Bala K. R. Balachandran is a professor of accounting and operations management at New York University Stern School of Business. He teaches courses in management accounting, management control systems and financial accounting. Professor Balachandran joined Stern in 1979. His primary areas of research include optimal operation of service systems, incentive contracts and mechanisms, transfer pricing determinations, conceptualization of unused capacities and their optimal utilization, warranty contracts, quality enhancement programs and reporting, activity based costing systems business measurement systems and optimal performance evaluations. Professor Balachandran has written and published more than 65 articles in leading academic journals of economics, accounting and management science.